Blog Archives

Social Networking CRM Accelerator!


Check out this presentation by Barry Givens, Senior Product Manager for Microsoft Dynamics CRM, and learn about the social networking capabilities within Microsoft Dynamics CRM 4.0. This is what Microsoft has to say about it in their press release: Social

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Posted in Marketing, Microsoft Dynamics CRM 4.0, Sales, Video Blog

Why You Need A CRM Consultant with Sales and Marketing Experience


The WHO is just as important as the WHAT in CRM. The WHO: the Partner working with you to design and implement CRM The WHAT: the design and use of CRM. CRM can encompass many different WHATs.  It is designed

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Posted in Design Phase, Implementation Phase, Marketing, Microsoft Dynamics CRM 4.0, New to CRM, Sales

The Outlook Interface


Check out this video that demonstrates the features and benefits of CRM’s integration with Microsoft Outlook!

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Posted in Marketing, Microsoft Dynamics CRM 4.0, New to CRM, Sales, Tips & Tricks, Training, Video Blog

Bringing the Stakeholders to the Table


So last week I talked about Diving Into CRM, getting your feet wet and yet taking a methodical approach to installing and most importantly implementing CRM.  I described the six steps in creating a Design Document: Bring all the key

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Posted in Design Phase, Marketing, Microsoft Dynamics CRM 4.0, New to CRM, Sales, Training

Diving Into CRM!


Microsoft Dynamnics CRM is fun and exciting when you’re thinking about its possibilities for your sales and marketing efforts.  All the grand ideas begin to play out in your head about how you will use it to track sales, customers, cost

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Posted in Design Phase, Marketing, Microsoft Dynamics CRM 4.0, New to CRM, Sales, Tips & Tricks